NEURO SUPPORT

An indispensable virtual assistant in customer communications that instantly processes customer requests, manages the knowledge base and transfers complex requests to the second level of support

DEMONSTRATION OF NEURO SUPPORT

Nasıl yardımcı olabilir?

High-quality automated customer service,
which instantly resolves typical issues,
maintains a knowledge base, and connects bio-employees in complex and atypical situations.

NE ALACAĞINIZ
WITH A NEURO SUPPORT SPECIALIST?

Nasıl yardımcı olabilir?

WHAT WILL YOU GET WITH A NEURO SUPPORT SPECIALIST?

High-quality automated customer service, which instantly resolves typical issues, maintains a knowledge base, and connects bio-employees in complex and atypical situations.

İŞLEVSELLİK

Processing incoming requests via widgets and messengers

Automatic query refinement and classification

Answers to typical questions based on the knowledge base

Automatic addition of new questions to the database

Escalating complex requests to the second level of support

Transferring requested links and files to the client

ETKİLEŞİM SİSTEMİ

Integration with CRM systems and corporate platforms

Muhasebe tablosunun tamamlanması

Kişiselleştirme – isim, cinsiyet, yaş, avatar, kişilik, iş ünvanı

Convenient control panel
settings

Yöneticiye günlük ve haftalık özet raporlar

Metin ve sesli mesajlar

Image recognition and work with them

WORKING THROUGH VARIOUS CHANNELS

Widgets for website (text, neuro-video, 3D avatar)

WHERE IS SUPPORT USEFUL?

Neuro Support is perfect for:

Technical support for online services
Customer service departments in online stores
User support in SaaS platforms
Financial and insurance companies to process customer requests
Educational platforms to help students

EKSTRA MALİYETLER YERİNE VERİMLİLİK

Neuro Stenographer helps you reduce costs by successfully replacing services:

  • Customer support specialists
  • Call center operators
  • FAQ Managers
  • Sales consultants

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