NEURO SUPPORT
An indispensable virtual assistant in customer communications that instantly processes customer requests, manages the knowledge base and transfers complex requests to the second level of support
DEMONSTRATION OF NEURO SUPPORT
Nasıl yardımcı olabilir?
High-quality automated customer service,
which instantly resolves typical issues,
maintains a knowledge base, and connects bio-employees in complex and atypical situations.
NE ALACAĞINIZ
WITH A NEURO SUPPORT SPECIALIST?
Nasıl yardımcı olabilir?
WHAT WILL YOU GET WITH A NEURO SUPPORT SPECIALIST?
High-quality automated customer service, which instantly resolves typical issues, maintains a knowledge base, and connects bio-employees in complex and atypical situations.
İŞLEVSELLİK
Processing incoming requests via widgets and messengers
Automatic query refinement and classification
Answers to typical questions based on the knowledge base
Automatic addition of new questions to the database
Escalating complex requests to the second level of support
Transferring requested links and files to the client
ETKİLEŞİM SİSTEMİ
Integration with CRM systems and corporate platforms
Muhasebe tablosunun tamamlanması
Kişiselleştirme – isim, cinsiyet, yaş, avatar, kişilik, iş ünvanı
Convenient control panel
settings
Yöneticiye günlük ve haftalık özet raporlar
Metin ve sesli mesajlar
Image recognition and work with them
WORKING THROUGH VARIOUS CHANNELS
Widgets for website (text, neuro-video, 3D avatar)
WHERE IS SUPPORT USEFUL?
Neuro Support is perfect for:
Technical support for online services
Customer service departments in online stores
User support in SaaS platforms
Financial and insurance companies to process customer requests
Educational platforms to help students
EKSTRA MALİYETLER YERİNE VERİMLİLİK
Neuro Stenographer helps you reduce costs by successfully replacing services:
- Customer support specialists
- Call center operators
- FAQ Managers
- Sales consultants
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