WHAT WILL YOU GET WITH NEURO SECRETARY?
Automation of incoming call processing, including routing, information recording and answers to frequently asked questions
FUNCTIONALITY
Receiving incoming calls 24/7
Qualifying requests for classification and routing
Answers to typical questions based on the knowledge base
Collecting feedback from customers
Redirecting complex queries and problematic clients to specialists
Filling out information in CRM
Transcript, summarization and analysis of calls to improve service quality
INTERACTION SYSTEM
Personalization – name, gender, age, avatar, character, job title
Telephony Integration
Convenient settings control panel
Text and voice messages
Integration with CRM systems
Completing the accounting table
Daily and weekly summary reports to the manager
WHERE IS NEURO SECRETARY USEFUL?
Small and medium businesses for handling customer calls
Online stores for FAQ and order routing
Medical institutions for making appointments and processing requests
Educational centers for enrollment in courses and consultations
Financial and insurance companies for the initial processing of customer requests
EFFICIENCY INSTEAD OF EXTRA COSTS
Neuro Secretary helps you reduce costs by successfully replacing services:
Secretaries
Call center operators
Sales managers
Customer Service Managers
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