WHAT WILL YOU GET WITH NEURO SECRETARY?
Automation of incoming call processing, including routing, information recording and answers to frequently asked questions
FUNKTSIONAALSUS
Receiving incoming calls 24/7
Qualifying requests for classification and routing
Answers to typical questions based on the knowledge base
Collecting feedback from customers
Redirecting complex queries and problematic clients to specialists
Filling out information in CRM
Transcript, summarization and analysis of calls to improve service quality
INTERAKTSIOONISÜSTEEM
Personalization – name, gender, age, avatar, character, job title
Telephony Integration
Mugav seadete juhtpaneel
Teksti- ja häälsõnumid
Integratsioon CRM-süsteemidega
Raamatupidamistabeli täitmine
Päevased ja iganädalased kokkuvõtvad aruanded juhile
WHERE IS NEURO SECRETARY USEFUL?
Small and medium businesses for handling customer calls
Online stores for FAQ and order routing
Medical institutions for making appointments and processing requests
Educational centers for enrollment in courses and consultations
Financial and insurance companies for the initial processing of customer requests
TÕHUSUS LISAKULUDE ASEMEL
Neuro Secretary helps you reduce costs by successfully replacing services:
Sekretärid
Kõnekeskuse operaatorid
Müügijuhid
Customer Service Managers
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