NEURO SUPPORT
An indispensable virtual assistant in customer communications that instantly processes customer requests, manages the knowledge base and transfers complex requests to the second level of support
DEMONSTRATION OF NEURO SUPPORT
¿Cómo puede ayudar?
High-quality automated customer service,
which instantly resolves typical issues,
maintains a knowledge base, and connects bio-employees in complex and atypical situations.
¿QUÉ OBTENDRÁS?
WITH A NEURO SUPPORT SPECIALIST?
¿Cómo puede ayudar?
WHAT WILL YOU GET WITH A NEURO SUPPORT SPECIALIST?
High-quality automated customer service, which instantly resolves typical issues, maintains a knowledge base, and connects bio-employees in complex and atypical situations.
FUNCIONALIDAD
Processing incoming requests via widgets and messengers
Automatic query refinement and classification
Answers to typical questions based on the knowledge base
Automatic addition of new questions to the database
Escalating complex requests to the second level of support
Transferring requested links and files to the client
SISTEMA DE INTERACCIÓN
Integración con sistemas CRM y plataformas corporativas
Completing the accounting table
Personalization – name, gender, age, avatar, personality, job title
Convenient control panel
settings
Daily and weekly summary reports to the manager
Text and voice messages
Image recognition and work with them
WORKING THROUGH VARIOUS CHANNELS
Widgets for website (text, neuro-video, 3D avatar)
WHERE IS SUPPORT USEFUL?
Neuro Support is perfect for:
Technical support for online services
Customer service departments in online stores
User support in SaaS platforms
Financial and insurance companies to process customer requests
Educational platforms to help students
EFICIENCIA EN LUGAR DE COSTOS ADICIONALES
Neuro Stenographer le ayuda a reducir costos al reemplazar con éxito los servicios:
- Customer support specialists
- operadores de centros de llamadas
- FAQ Managers
- consultores de ventas
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