NEURO SUPPORT

An indispensable virtual assistant in customer communications that instantly processes customer requests, manages the knowledge base and transfers complex requests to the second level of support

DEMONSTRATION OF NEURO SUPPORT

Jak to může pomoci?

High-quality automated customer service,
which instantly resolves typical issues,
maintains a knowledge base, and connects bio-employees in complex and atypical situations.

CO ZÍSKÁTE
WITH A NEURO SUPPORT SPECIALIST?

Jak to může pomoci?

WHAT WILL YOU GET WITH A NEURO SUPPORT SPECIALIST?

High-quality automated customer service, which instantly resolves typical issues, maintains a knowledge base, and connects bio-employees in complex and atypical situations.

FUNCTIONALITY

Processing incoming requests via widgets and messengers

Automatic query refinement and classification

Answers to typical questions based on the knowledge base

Automatic addition of new questions to the database

Escalating complex requests to the second level of support

Transferring requested links and files to the client

INTERACTION SYSTEM

Integration with CRM systems and corporate platforms

Completing the accounting table

Personalization – name, gender, age, avatar, personality, job title

Convenient control panel
settings

Daily and weekly summary reports to the manager

Text and voice messages

Image recognition and work with them

WORKING THROUGH VARIOUS CHANNELS

Widgets for website (text, neuro-video, 3D avatar)

WHERE IS SUPPORT USEFUL?

Neuro Support is perfect for:

EFFICIENCY INSTEAD OF EXTRA COSTS

Neuro Stenographer helps you reduce costs by successfully replacing services:

Customer support specialists
Operátoři call centra
FAQ Managers
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