NEURO CONTROLLER
A reliable assistant for increasing sales and improving customer service
WHAT WILL YOU GET WITH NEURO QUALITY CONTROLLER?
Structured and analyzed data on the quality of communication with clients, with performance metrics and tips for improving efficiency
FUNCTIONALITY
Listening to and analyzing conversations based on key quality metrics
Evaluation of managers’ work compliance with established standards and sales scripts
Checking the execution of all stages of the sales funnel
Monitoring the effectiveness of objection handling
Determining the emotional state of customers and sellers
Reports on each call with recommendations
Personalized recommendations for employees and managers
Alerts regarding service standards violations
INTERACTION SYSTEM
Personalization – name, gender, age, avatar, personality, job title
Integration with telephony
Convenient settings control panel
Text and voice messages
Integration with CRM systems
Completing the accounting table
Daily and weekly summary reports to the manager
COMMUNICATION CHANNELS
WHERE IS THE CONTROLLER USEFUL?
Sales departments
Customer Service Departments
Call centers
Support Services
EFFICIENCY INSTEAD OF EXTRA COSTS
Neuro Controller helps you reduce costs by successfully replacing services:
Team leads
Sales Department Managers
Quality control managers
Secretaries
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